Ash Instrument Quality Guarantee

    DENTSPLY Ash® is possibly the longest standing instrument company in the world and yet it remains a global brand synonymous with quality. Products that carry the Ash brand name have been manufactured to exacting standards over 190 years; with a focus on continuous improvement and product innovation this is set to continue for many years to come.

     

    DENTSPLY offers guarantees on most of its instruments, ensuring a maximum return on your investment.

     

    For further information please scroll below to view specific warranties. 

     

    DENTSPLY Ash® Lifetime Quality Guarantee

    DENTSPLY is delighted to offer a Lifetime Guarantee on DENTSPLY Ash® Forceps, guaranteeing against defects in materials and manufacturing.

     

    If your Ash Forceps should fail or are damaged due to a manufacturing or workmanship defect, DENTSPLY will repair or replace the product without charge once the faulty product is returned to DENTSPLY.

     

    For further information on the Forceps available under the DENTSPLY Ash Lifetime Quality Guarantee, please click here.  

     

    DENTSPLY Ash® 5 year Quality Guarantee

     

    DENTSPLY will repair or replace, for a period of five years following the date of purchase, any DENTSPLY Ash Instrument listed below that fails as a result of material failure (including corrosion) or manufacturing defect of the instrument.

     

    During the five years following purchase, if a product fails due to a manufacturing defect, DENTSPLY will replace the product without charge if the faulty instrument is returned with proof of date of purchase.

     

    For further information on the Instruments available under the DENTSPLY Ash 5 year Quality Guarantee, please click here. 

     

    DENTSPLY Ash® 2 year Quality Guarantee

     

    DENTSPLY will repair or replace, for a period of two years following the date of purchase, any DENTSPLY Ash® Instrument listed below that fails as a result of material failure (including corrosion) or manufacturing defect of the Instrument.

     

    During the two years following purchase, if a product fails due to a manufacturing defect, DENTSPLY will replace the product without charge if the faulty instrument is returned with proof of date of purchase.

     

    For further information on the Instruments available under the DENTSPLY Ash 2 year Quality Guarantee, please click here. 

     

    Terms and Conditions

    DENTSPLY reserves the right to decide whether an instrument is to be repaired or replaced. Where instruments require sharpening, this is considered routine maintenance with normal use, and is not covered by the guarantee.

    This guarantee does not cover damage caused by accident, improper care, misuse, alterations to the Ash Instruments or user negligence.

     

    Ash Instruments should be disinfected following the processing guidelines in the directions for use. This guarantee does not cover damages which arise because these guidelines have not been followed.

     

    DENTSPLY’s continuous evolution, providing the best products for clinicians globally, means that Ash Instruments remain the instrument of choice in many countries around the world.